Shipping
Delivery
Unfortunately, we are unable to cancel or amend orders once they have been placed.
We ship worldwide, except Russia.
Orders made before 14:00 CET on a business day, will be shipped on that same day.
Once we send your order, you will receive an ‘Order Confirmation’ and tracking number by e-mail to follow your package along its trip to your doorstep.
Your order will be delivered within 1-7 working days to the address you wrote, depending on the delivery options available in your country.
We will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control.
Shipping Cost
SPAIN
€7 Express shipping (48-72 hs)
EUROPE
Austria, Belgium, France, Germany, Greece, Italy, Luxembourg, Monaco, Netherlands, Portugal, Vatican
€12 Standard shipping (1-5 days)
REST OF EUROPE
€15 Standard shipping (1-5 days)
UNITED KINGDOM
€15 Standard shipping (1-5 days)
€25 Express Shipping (24-48 hs)
NORTH AMERICA
Canada, United States
€20 Standard shipping (1-5 days)
€25 Express shipping (48 hs)
ASIA
Hong Kong SAR, Japan, Singapore, South Korea
€25 Standard shipping (1-5 days)
REST OF ASIA
€35 Standard shipping (1-5 days)
AUSTRALIA
€25 Standard shipping (1-5 days)
REST OF THE WORLD
€35 Standard shipping (1-7 days)
If the delivery address is in a country outside the European Union, you automatically become an importer. This means that your order will usually be retained in customs upon arrival in your country, waiting for the importer (you) to comply with the duty and tax payment. Customs duties are determined by your local customs authority, so we have no control over these and cannot predict how much they may cost. Customs policies vary widely from country to country, so you may wish to contact your local customs office for further information.
In transit
In case of delivery outside the EU, you are obliged to bear the custom duties and further costs incurred. We are not responsible for these additional fees and they will have to be paid to the courier upon delivering your product. We will take care of the required paperwork in order for the parcel to clear customs. If you have any questions with regards to the customs regulations in your specific country, please contact your local customs office.